Question 1

Do you have a warehouse in my city?

Accepted Answer

Our warehouses are located in Burbank and Glendale, but we can pick up your parcel from anywhere in the USA. You should register (https://www.ship2arm.com/en/account/register)on our website and indicate your address while sending the parcel.The rest is under our control

Question 2

How long will it take for my package to arrive?

Accepted Answer

By air, it usually takes 10-11 working days to ship the parcel
By sea, about 45-60 working days.

Question 3

What types of goods can’t be transported?

Accepted Answer

Dangerous or prohibited items are:
- Weapons, ammunition, firearms, gas, throwing, signal, pneumatic, cold electroshocks and extracts of dangerous substances / narcotic drugs, psychotropic, radioactive, explosive, poisonous, flammable and other poisonous animals and plants.
- Cash
- Perishable goods: items that, by their nature or packaging, may cause damage to postal service providers, contaminate postal items and postal equipment.
A complete list of prohibited goods can be found here.(https://www.cbp.gov/travel/us-citizens/know-before-you-go/prohibited-and-restricted-items)

Question 4

How many items can I send/receive in a month/year? Are there any restrictions ? Do I need to pay a customs fee ?

Accepted Answer

Yes, customs duty is imposed on goods worth more than 200,000 AMD and/or weighing more than 30kg.
Full information can be found on the website
Customs Service of the Republic of Armenia.(https://www.petekamutner.am/DefaultCs.aspx?itn=cs)

Question 5

Can I order goods to your address, and you send them to me?

Accepted Answer

Yes, we have an online shopping service.Learn more in our online shopping (https://onlineshoppingusa.am/)section.

Question 6

Do you deliver FROM Armenia to the USA?

Accepted Answer

Yes, we ship in both ways. You can calculate the price by selecting the “From Armenia” tab on the main page calculator (https://www.ship2arm.com/)and filling in the package size & weight.

FAQ

The most frequently asked questions about air and sea shipping to Armenia and more.

CONTACT

WORKING HOURS

RESOURCES