FAQ

Our warehouses are located in Burbank and Glendale, but we can pick up your parcel from anywhere in the USA. You should register (https://www.ship2arm.com/en/account/register)on our website and indicate your address while sending the parcel.The rest is under our control

By air, it usually takes 10-11 working days to ship the parcel By sea, about 45-60 working days.

Dangerous or prohibited items are: - Weapons, ammunition, firearms, gas, throwing, signal, pneumatic, cold electroshocks and extracts of dangerous substances / narcotic drugs, psychotropic, radioactive, explosive, poisonous, flammable and other poisonous animals and plants. - Cash - Perishable goods: items that, by their nature or packaging, may cause damage to postal service providers, contaminate postal items and postal equipment. A complete list of prohibited goods can be found here.(https://www.cbp.gov/travel/us-citizens/know-before-you-go/prohibited-and-restricted-items)

Yes, customs duty is imposed on goods worth more than 200,000 AMD and/or weighing more than 30kg. Full information can be found on the website Customs Service of the Republic of Armenia.(https://www.petekamutner.am/DefaultCs.aspx?itn=cs)

Yes, we have an online shopping service.Learn more in our online shopping (https://onlineshoppingusa.am/)section.

Yes, we ship in both ways. You can calculate the price by selecting the “From Armenia” tab on the main page calculator (https://www.ship2arm.com/)and filling in the package size & weight.